Job Success
Workplace Behavior
Anger Management
- Recognize what different emotion look and feel like.
- Identify a good technique for calming yourself down if angry.
- Demonstrate additional techniques for calming down if necessary.
- Identify common situations that can lead to feelings of anger at work.
- Demonstrate proper responses to criticism.
Behavior in the Workplace
- Demonstrate proper workplace with peers and supervisors.
- Understand the importance of friendly communication with peers and supervisors.
- Identify types of behavior to avoid while working.
- Understand how to speak properly regarding work.
- Demonstrate habits that show appropriate workplace behavior.
- Identify the potential benefits of demonstrating proper workplace behavior.
Social Skills in the Workplace
- Understand the relationship between a person’s performance at work and the success of the company.
- Identify an appropriate course of action if a problem is encountered at work.
- Understand how to thoroughly describe a problem to a superior.
- Define an appropriate balance between productivity and quality for producing goods.
- Describe how to thoroughly listen to a request from others.
LIFE SKILLS
Avoiding Destructive Behavior
- Identify behaviors that can be destructive to you and your family.
- Identify behaviors that can help you and your family stay healthy.
- Understand how destructive behavior can affect you, your family, and your job.
- Define where to go first if you believe you have a problem.
Housing
- Define how much of your monthly income should be reserved for housing.
- Understand the relationship between housing costs and transportation costs for getting to work.
- Identify potential problems in housing that can raise your electricity bill.
- Describe sources of potential hazards in homes.
- Define the relationship between a house that may seem affordable and the maintenance, transportation, and safety costs associated with home ownership.
Nutrition and Physical Fitness
- Define a healthy snack and the benefits associated with a healthy diet.
- Describe four food groups and examples of healthy portions for each.
- Define the benefits of a healthy diet and how they influence you and your family.
- Describe the benefits of regular exercise for both your body and mind.
Transportation
- Identify several reliable sources of transportation for getting to work.
- Identify signs to look for when inspecting a car.
- Describe how to properly maintain a car to help ensure reliability.
- Identify alternate methods of transportation for getting to work, such as public transportation or carpooling.
- Understand the importance of a backup plan for getting to work if needed.
CAREER ADVANCEMENT
Communication Effectively in the Workplace
- Demonstrate how to properly listen to another person.
- Identify techniques for listening and showing initiative at the workplace.
- Define techniques for properly asking questions.
- Understand appropriate ways for expressing yourself to others.
- Demonstrate how to appropriately turn down a request.
Being a Successful Supervisor
- Describe an effective time management strategy for prioritizing tasks.
- Understand the importance of being a good supervisor and the potential benefits.
- Define the expectations of a supervisor and how to appropriately give directions.
- Define the best attitude a supervisor should have when working with others.
- Understand how to delegate tasks appropriately by careful planning.
- Identify techniques for effectively delegating work and promoting productivity through praise.
Solving Problems at Work
- Define appropriate action for solving easy problems at work.
- Define appropriate action for solving difficult or complex problems.
- Describe examples of potential crisis situations, and tips for how to prepare yourself to handle crisis situations.
- Identify tips for resolving conflicts with others during disagreements.
- Understand the benefits that result from changes at work beyond your control.
FINANCIAL LITERACY
Living on a Budget
- Define the term "gross pay" and describe the withheld taxes and deductions.
- Define the term "net pay" and information that is found on a paycheck.
- Demonstrate personal budgeting techniques for effectively allocating income.
- Describe techniques for lowering your budget through comparative shopping.
- Understand how to effectively budget limited money for paying your bills on time.
Making the Most of Your Money
- Describe the types of services offered by the bank for helping to manage money.
- Understand the consequences of over spending, and the process of opening a new bank account for keeping track of your money.
- Identify tips for keeping money safe by maintaining records and avoiding scams.
- Define the varying types of people that may try to scam you.
- Identify agencies and resources that can help if you have been scammed.
Problems with Credit
- Define the purpose of a credit card versus a loan and the appropriate choice for making small and large purchases.
- Understand the responsibilities of loans through credit cards, and identify questions to ask yourself to determine if you really need a credit card.
- Describe the various fees associated with credit cards and how they might affect the amount you pay each month.
- Understand the consequences of not paying your credit card on time or making lower payments and the benefits of having good credit to make future purchases.
- Identify appropriate course of action if you find yourself in financial difficulty.
EFFECTIVE SUPERVISION
Communication and Trust
- Understand the importance of knowing your employees and treating them fairly.
- Demonstrate techniques for encouraging honesty and openness with employees.
- Demonstrate techniques for encouraging employee success through teamwork, problem solving, and management.
Motivation, Discipline, and Goal Setting
- Define techniques for making a workplace more inviting through open communication and recognizing individual employee’s strengths and limitations.
- Define techniques for encouraging employee success through direction, recognition and rewards.
- Demonstrate appropriate actions and behavior during disciplinary and harassment situations.
Patience, Consistency, and Getting the Job Done
- Demonstrate techniques for addressing employee mistakes.
- Define characteristics a supervisor can develop to show appreciation.
- Identify aspects in the workplace that lead to a positive environment.
